Legal information

This page explains what data we process and the terms under which the service is provided.

Privacy

  • We store your email address and password for your account. The password is hashed irreversibly and never kept as plain text.
  • Files you open in the editor are processed inside your browser. They are not sent to our servers and not stored there.
  • Projects you create in the panel are kept in your browser profile. If you clear browser data, the projects are gone; we hold no copy.
  • Files uploaded in the AI Solutions section are sent to our server so they can be processed. They are removed from memory as soon as processing ends and are never written to disk.
  • If you open a solution request, the file is stored until the solution is prepared. It is deleted when the request closes, and within 30 days at the latest.
  • A cookie is used to keep you signed in. We do not use third-party advertising or profiling trackers.
  • You may request access to, correction of, or deletion of your data. Write to the address below.

Terms of use

  • The service is in beta and provided "as is". We do not guarantee uninterrupted or error-free operation.
  • Modifying ECU software can affect how a vehicle runs and can damage hardware. You are responsible for the changes you make.
  • Back up the original file before editing anything. A write without a backup cannot be undone.
  • Complying with emissions, inspection and road traffic rules in your country is your responsibility. Some modifications may be illegal on public roads.
  • You are responsible for your account security. Do not share your password, and tell us if you notice suspicious access.
  • You may not use the service to infringe the rights of others or for any unlawful purpose.
  • These terms may change. On a material change the page is updated and the date refreshed.

Contact

For questions about privacy or these terms: info@lvl-performance.com

lvlfilesupport.com